Are your perfumes 100% authentic?

Yes. Every fragrance at ShopXone is sourced directly from authorized distributors and is 100% authentic. We do not sell imitations, replicas, or testers.

Do you offer free shipping?

Yes, we offer free shipping on all orders to the United States.

What is your return policy?

We offer a 7-day return policy. If you are not satisfied with your purchase, contact us within 7 days of receiving your order at theshopxone@gmail.com and we will arrange a return.

What payment methods do you accept?

We accept all major credit and debit cards, as well as PayPal and other payment methods available at checkout.

How long does shipping take?

Most orders arrive within 5-7 business days within the United States.

How can I track my order?

Once your order ships, you will receive a tracking number by email. You can use this to track your package at any time.

Can I cancel my order?

Orders can be cancelled within 24 hours of purchase. Please email us immediately at theshopxone@gmail.com if you need to cancel.